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Manor Park, STORNOWAY, Isle Of Lewis HS1 2EU

Accommodation Reservations: t: +44(0)1851 706600 e:

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Privacy and Cookies


The Cala Hotels Group aims to ensure that the information on this website is up to date and accurate. However, the information on the website does not constitute legal or professional advice and the Cala Hotels Group cannot accept any liability for actions arising from its use. We cannot be held responsible for the contents of any pages referenced by an external link or cookies therein.

Any personal data collected through this website will be treated as confidential in line with the Data Protection Act 1998 and ensuing relevant legislation.

Cookies and Website Traffic Analysis

Visiting this website with your browser settings adjusted to accept cookies tells us that you want to view our information and that you consent to our use of cookies and other technologies to provide the information to you as described in this policy notice. See below for information on how to modify the settings in your browser to notify you when you receive a new cookie and disable cookies altogether.

Cookies are small encrypted text files that may be stored on your computer or other device by this website to collect information about the way people access the site.

It is impossible for us to identify you personally from these cookies.

You are entitled, if you wish, to disable your acceptance of cookies while using our website.

We use  cookies for the following reasons only:

To obtain usage information about this website (Google Analytics), which will help us continue to improve and develop the information, products and services we offer.

You can adjust your web browser preferences to disable cookies. To find out how to reject or restrict cookies you may find it helpful to visit or read the following section

Cookies and Browser Settings

The help menu of most browsers will tell you how to stop your browser accepting new cookies, or have the browser tell you about a new cookie or how to disable cookies completely. You can also disable or delete such data used by browser options, such as flash cookies, by adjusting the options’s settings or by checking the manufacturer website for information.

Cookies on external links:

Some files, such as online booking, videos, mailing forms and our online brochures are hosted by other webservers.  You can inspect those service providers cookie policies at their websites,,, and  

Cookies used on this site:



Cookie file name







Google Analytics


__utma Google Analytics: We use Google Analytics to monitor sources, search queries and visits to this website.
__utmb Google Analytics stores IP address anonomously on its servers in the US, and does not associate your IP address with any personally identifiable information.
__utmc These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that are visited during each session.
__utmz These cookies enable Google to determine whether the visitor has been referred by online advertising to this site.

Collection and Use of Personal Information

Information Collection

The Cala Hotels Group is the sole owner of information provided to this website or by other means, such as job applications, accommodation requests, etc., whether by mail, telephone or in person. We need to use personal information to provide employment to employees and hospitality to our guests

Information storage

We store information securely, either on databases or in paper form until such time as it is no longer beneficial or necessary to store the information.  While we make every effort to preserve the privacy of personal information, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on us.

Third party use of information

We manage our own databases. we do not provide personal information to any third party other than where essential, for example when processing a booking.


Within this website, links to other sites are provided. We are not responsible for the privacy practices of such other sites or accuracy of information provided on thise sites. Please be aware that, when leaving this site, it is your own reponsibility and in your own interests to read the privacy statement of every website that collects personally identifiable information. This privacy statement applies solely to information collected by the Cala Hotels Group.


We may occasionally request information via surveys or competitions. Participation in these surveys or contests is entirely voluntary and you are entitled to choose whether or not to disclose this information. Typically, requested information may include name and address, email address and demographic information (postal code). Your contact information will not be shared with any third parties unless we give prior notice and choice.

Changing or deleting personal information

If your personally identifiable information changes (such as postal code, phone, email or postal address), you may advise us by emailing Or write to Cala Hotels, 11 James Street, Stornoway, ISLE OF LEWIS HS1 2QN.. Under the Data Protection Act, individuals providing personal information to Cala Hotels Group companies have the right to make a subject access request for their personal data processed by the Cala Hotels Group.

Contact Information

If you have any questions or suggestions regarding our privacy policy or wish to request a copy of your personal information, please write to us at 11 James Street, Stornoway, ISLE OF LEWIS HS1 2QN.  Please note that we are entitled to make a charge of up to £10 for the provision of personal information and that evidence of identity must accompany any such request.

Changes in privacy policy

We have the right to change our privacy policy and if we do so, we will post those changes to this privacy statement and other appropriate places we deem appropriate.

If we intend to use your personally identifiable information in a manner different from that stated when you provided the information, we will notify you by email or by placing a notice on our website for a minimum of 30 days.

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Manor Hotel (Stornoway) Limited, Registered Office: 11 James Street, Stornoway Isle of Lewis HS1 2QN
Company Registered in Scotland No SC047398. VAT Reg. No: 481 5881 17
Copyright © 2013